Last Updated: July 27th, 2023
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Introduction Welcome to Jivapack.com (the “Website”). At Jivapack, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our Website.
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Information We Collect We may collect the following types of personal information from users/customers:
- Name
- Email Address
- Shipping Address
- Billing Address
- Phone Number (optional)
- IP Address and Device Information
- Order History and Preferences
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How We Collect Information We collect personal information through the following methods:
- Account Registration: When you create an account on our Website, we collect your name, email address, and password.
- Order Placement: When you place an order, we collect shipping and billing information and payment details necessary to process your purchase.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance user experience and gather analytics on Website usage. You may manage your cookie preferences through your browser settings.
- Third-Party Services: We may receive information from third-party services, such as payment processors and shipping partners, to facilitate order processing and delivery.
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Use of Information We use the collected personal information for the following purposes:
- Order Processing: To process and fulfill your orders, send order confirmations, and provide shipment updates.
- Customer Support: To respond to inquiries, provide assistance, and address any issues you may encounter.
- Marketing: To send promotional offers, newsletters, and other marketing communications with your consent.
- Website Improvement: To analyze user behavior, trends, and preferences to improve our Website’s functionality and user experience.
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Third-Party Disclosure We may share your personal information with the following third parties:
- Payment Processors: To facilitate secure payment transactions.
- Shipping Partners: To arrange product delivery to your specified address.
- Third-Party Service Providers: For tasks such as website hosting, data analysis, and marketing services.
- Legal Requirements: If required by law or in response to a valid legal process, we may disclose your information.
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Data Security We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no data transmission over the internet or electronic storage method is 100% secure.
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Cookies and Tracking Technologies Our Website uses cookies and similar tracking technologies for various purposes, including analytics, marketing, and personalization. By using our Website, you consent to the use of cookies as described in our Cookie Policy (link to your Cookie Policy).
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Consent By using our Website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
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Children’s Privacy Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their information, please contact us, and we will promptly remove it from our records.
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International Users If you are accessing our Website from outside the India, please be aware that your information may be transferred to, stored, and processed in the India. By using our Website, you consent to the handling of your data in accordance with this Privacy Policy.
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Access and Updates You may access, update, or delete your personal information by logging into your account on our Website or contacting our customer support team at sales@jivapack.com.
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Data Breach Notification In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the appropriate supervisory authorities in accordance with applicable data protection laws.
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Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at sales@jivapack.com.
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Changes to this Privacy Policy We may update this Privacy Policy from time to time. The date of the latest update will be indicated at the beginning of the policy. We recommend reviewing this page periodically for any changes.